Terms & Condition
Effective Date: 11 August 2025
Company Name: Drappy Pvt Limited
Office: Islamabad, Pakistan.
Welcome to Drappy Pvt Limited ("we", "our", "us"). By accessing and using our website [insert website URL], you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any purchase.
1. General
1.1 These Terms & Conditions govern the use of our online store, services, and purchases made through Drappy Pvt Limited.
1.2 By placing an order, you agree that you are legally capable of entering into binding contracts under the laws of Pakistan.
1.3 Drappy Pvt Limited reserves the right to update, modify, or revise these Terms at any time without prior notice.
2. Eligibility
2.1 You must be at least 18 years old or have parental/guardian consent to use our website.
2.2 You agree to provide accurate and complete information when creating an account or placing an order.
3. Products & Pricing
3.1 All prices listed on our website are in Pakistani Rupees (PKR) unless otherwise specified.
3.2 We make every effort to ensure product descriptions, images, and pricing are accurate. However, errors may occur, and we reserve the right to correct them.
3.3 Prices and availability are subject to change without notice.
4. Orders & Payments
4.1 By placing an order, you agree to purchase the product(s) at the stated price, including any applicable delivery charges.
4.2 Payment methods accepted include: Credit/Debit Cards, Bank Transfer, Cash on Delivery (COD) [if applicable], Digital Wallets (e.g., Easypaisa, JazzCash)
4.3 Orders are only processed once payment has been successfully received (except COD).
5. Shipping & Delivery
5.1 Delivery times may vary depending on your location and product availability.
5.2 Drappy Pvt Limited will not be held responsible for delays caused by courier services or unforeseen circumstances.
5.3 Shipping charges will be displayed at checkout and may vary based on weight, size, and destination.
6. Returns, Refunds & Exchanges
6.1 Customers may request returns or exchanges within 7 days of delivery, provided items are unused, in original packaging, and accompanied by proof of purchase.
6.2 Certain items (e.g., perishable goods, customized products, intimate wear) are non-returnable.
6.3 Refunds will be issued via the original payment method, minus shipping costs (unless the error was on our part).
6.4 To initiate a return, don’t hesitate to get in touch with our support team at info@drappy.pk.
7. Account & Security
7.1 You are responsible for maintaining the confidentiality of your account details, including username and password.
7.2 Drappy Pvt Limited is not liable for unauthorized access to your account caused by your negligence.
8. Intellectual Property
8.1 All content on our website — including logos, designs, images, text, and product descriptions — is the property of Drappy Pvt Limited and protected under copyright and trademark laws of Pakistan.
8.2 You may not copy, reproduce, or distribute any content without our prior written consent.
9. Limitation of Liability
9.1 Drappy Pvt Limited will not be held liable for: Product misuse or negligence by the customer. Delays in delivery beyond our reasonable control. Indirect, incidental, or consequential damages.
9.2 Our liability in connection with any product purchased is strictly limited to the purchase price of that product.
10. Privacy Policy
10.1 We collect and store personal information for order processing, delivery, and customer service.
10.2 We respect your privacy and will not sell, rent, or share your information with third parties except as required by law.
10.3 For detailed information, please refer to our Privacy Policy.
11. Prohibited Uses
You agree not to use our website for:
- Any unlawful purpose.
- Uploading or transmitting harmful code, malware, or spam.
- Fraudulent activities, including unauthorized payments or returns.
12. Governing Law & Jurisdiction
12.1 These Terms & Conditions shall be governed by and construed under the laws of Pakistan.
12.2 Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Lahore, Pakistan (or insert your city of registration).
13. Contact Information
If you have any questions regarding these Terms & Conditions, don't hesitate to get in touch with us:
Email: info@drappy.pk
Phone: +923368889845
Address: Islamabad, Pakistan