Privacy Policy
At Drappy Pvt Limited, we value your privacy and are committed to protecting your data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our online store.
1. Information We Collect
We may collect the following information:
- Personal details (name, email, phone number, billing/shipping address).
- Payment details (processed securely via third-party gateways; we do not store card details).
- Order history and purchase preferences.
- Device information, IP address, and browsing behaviour (via cookies).
2. How We Use Your Information
We use your information to:
- Process and fulfil orders.
- Deliver products and services.
- Provide customer support and updates about orders.
- Improve our website, services, and customer experience.
- Send promotional offers (only if you opt-in).
3. Sharing of Information
- We do not sell or rent your data to third parties.
- We may share limited information with service providers (e.g., courier companies, payment gateways) solely for order fulfillment.
- We may disclose data if required by law or government authorities in Pakistan.
4. Cookies & Tracking
Our website uses cookies to improve user experience and track browsing preferences. You may disable cookies in your browser settings, but some features may not function properly.
5. Data Security
We use encryption, secure servers, and restricted access to safeguard your personal information. However, no method of transmission over the internet is 100% secure.
6. Your Rights
As a user, you have the right to: Access, update, or correct your personal information. Request deletion of your data (subject to legal retention requirements). Opt out of marketing communications at any time.
7. Changes to Policy
We may update this Privacy Policy occasionally. Updates will be posted on this page with the revised effective date.
8. Contact Us
For questions about this Privacy Policy:
Email: info@drappy.pk
Phone: +923368889845
Address: Islamabad, Pakistan