Questions, Answered
Everything you might need to know — orders, delivery, returns, and how we work. If something isn't here, we're a message away.
Orders & Payment
Select your pieces, add them to your bag, and check out. You'll receive a confirmation on WhatsApp once your order is placed.
Two ways to pay: Cash on Delivery, or online by card. Card payments come with complimentary delivery.
Place your order online and pay in cash when it reaches your door. We may send a quick WhatsApp message to confirm your order before it ships.
Yes — pay by card at checkout and delivery is on us, nationwide.
If you choose Cash on Delivery, you pay only when your order arrives. Card payments are processed securely at checkout.
If your order hasn't shipped, message us on WhatsApp and we'll do our best to help. Once it's with the courier, it's on its way.
Shipping & Delivery
Across Pakistan, to your door.
Orders are typically delivered within 3–5 working days, depending on your city. You'll receive tracking on WhatsApp once it ships.
Delivery is complimentary on all card payments. For Cash on Delivery, a flat charge of Rs. 250 applies.
We'll send a tracking link on WhatsApp once your order is dispatched.
Returns & Exchanges
We offer exchanges within 14 days of delivery, on unworn pieces in original condition with tags attached.
Message us on WhatsApp with your order number and the piece you'd like to exchange, and we'll guide you through it.
We offer exchanges rather than refunds, so you can find the right size, colour, or piece instead.
Reach us on WhatsApp within 48 hours of delivery with a photo, and we'll make it right.
Final pieces are not eligible for exchange. Where this applies, it's noted on the product page.
Sizing & Fit
Each product page includes a size guide. If you're between sizes or unsure, message us on WhatsApp — we'll help you choose.
Fit notes are listed on each product page. If anything's unclear, we're glad to advise on WhatsApp before you order.
Menswear and Womenswear across a full range of sizes. Availability is shown on each product page.
Products & Care
Care instructions are on the label and the product page. As a rule, gentle handling keeps them at their best for longer.
Some do. Join the list to hear first when a piece is back or a new drop arrives.
Account & Support
No, you can check out as a guest. An account simply makes future orders quicker.
WhatsApp is the fastest way to reach us, Monday to Saturday during business hours.
Still have a question? Message us on WhatsApp — we usually reply the same day.